NARROW PATH

Exchange Policy

Last Updated: June 29, 2026

At Narrow Path, we want you to be completely satisfied with your purchase. If you need a different size or replacement, our exchange policy is designed to make the process as smooth as possible.

1. EXCHANGE POLICY

You may request an exchange within 5 days of receiving your order.

2. EXCHANGE ELIGIBILITY

To qualify for an exchange, the item must:

  • Be unworn, unused, and unwashed.
  • Be free from stains, damage, or alterations.
  • Have all original tags attached.
  • Be returned in its original packaging.

Failure to meet the above conditions may result in the exchange request being declined.

3. EXCHANGE SHIPPING CHARGES

  • For size changes or product exchanges requested by the customer, the customer is responsible for 50% of the return shipping cost.
  • We encourage customers to carefully review product details, sizing charts, and order information before placing an order.

4. DEFECTIVE OR INCORRECT ITEMS

If you receive a defective, damaged, or incorrect item, Narrow Path will arrange a reverse pickup at no additional cost. All shipping expenses related to such cases will be borne by us.

5. EXCHANGE PROCESS

  • Once the returned item is received and inspected, we will notify you of the approval or rejection of your exchange request within 3-5 business days.
  • If approved, you may exchange the item for a different size or another product of equal value, subject to availability.

6. PARTIAL EXCHANGE ELIGIBILITY

In certain cases, we may offer only a partial credit or deny the exchange if the returned item shows signs of:

  • Use or wear
  • Missing tags
  • Damage not caused by Narrow Path
  • Missing original packaging

7. INCORRECT PRODUCT CLAIMS

If you receive an item that differs from what was ordered, please contact us within 24 hours of delivery.

To investigate and resolve the issue, customers may be required to provide:

  • An unedited unboxing video showing the sealed package being opened.
  • Clear photographs of the received product and packaging.
  • The order number and shipping label details.

Narrow Path reserves the right to verify all claims using dispatch records, packing evidence, and courier information. Claims submitted without sufficient supporting evidence may not qualify for a replacement or exchange.

If our investigation confirms that an incorrect item was delivered, we will arrange a replacement at no additional cost to the customer.

CONTACT US

If you have any questions regarding exchanges or returns, please contact us:

Narrow Path

Email: narrowpathtshirts@gmail.com