NARROW PATH

Refund Policy

Last Updated: June 29, 2026

At Narrow Path, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to support you with our refund process.

1. REFUND POLICY

You may request a refund within 7 days of receiving your order.

2. REFUND ELIGIBILITY

To qualify for a refund, the item must:

  • Be unworn, unused, and unwashed.
  • Be free from stains, damage, or alterations.
  • Have all original tags attached.
  • Be returned in its original packaging.

Failure to meet these conditions may result in the refund request being rejected.

3. NON-REFUNDABLE SITUATIONS

Refund requests may be declined if:

  • The returned product does not meet the eligibility requirements listed above.
  • The product has been used, washed, altered, or damaged after delivery.
  • Original tags or packaging are missing.

4. DEFECTIVE OR INCORRECT PRODUCTS

If you receive a defective, damaged, or incorrect item, please contact us within 3 days of delivery. Upon verification, we will arrange a return pickup and process a full refund or replacement at no additional cost to you.

5. REFUND PROCESS

  • After receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund request within 3–5 business days.
  • If approved, refunds will be processed to the original payment method within 7 business days.

6. PARTIAL REFUNDS

Partial refunds may be granted in certain circumstances, including but not limited to:

  • Items returned with missing tags
  • Products showing signs of wear or improper handling
  • Damage not caused by Narrow Path
  • Returns received without original packaging

8. INCORRECT PRODUCT CLAIMS

If you receive an item that differs from what was ordered, please contact us within 24 hours of delivery.

To investigate and resolve the issue, customers may be required to provide:

  • An unedited unboxing video showing the sealed package being opened.
  • Clear photographs of the received product and packaging.
  • The order number and shipping label details.

Narrow Path reserves the right to verify all claims using dispatch records, packing evidence, and courier information. Claims submitted without sufficient supporting evidence may not qualify for a refund.

CONTACT US

If you have any questions regarding returns or refunds, please contact us:

Narrow Path

Email: narrowpathtshirts@gmail.com